SLM, or Service Level Management, is a business strategy that helps business managers to determine the most suitable level of service for their company. This is done to ensure that service levels are consistently high so that customers remain satisfied. If customer satisfaction is high, sales will be higher and productivity can be improved. …
Category: Uncategorized
Cybersecurity 2021. What’s new?
Traditionally, at the end of the year, many IS companies take stock and share their views on the future development of digital threats. Here is a compilation of the most likely scenarios for the market. Encryption attacks will become more aggressive Ransomware Trojans, which block access to data and demand a payment to attackers to …
What Is SLM?
As more companies look to the cloud for their IT solutions, one of the things that they are looking for is a service-level-management (SLM) solution. And one of the most talked about implementations of SLM that companies are talking about is a virtual data room for business. What Is Service Level Management (SLM)? SLM …
Service Level Management (SLM) Benefits
We’ll start from the basics. I’m sure you know a bit about software. In fact, the word software has already been bandied about a lot in this article. Computer-based? Yes. But many corporations are embracing software as a main source of business. They’re not just building IT systems. Some even want to build …